Current Status
All Systems Operational
Components
Recent Incidents
Delayed transactional emails due to third-party provider issue
majorJun 2, 2026 · resolved Jun 2
On June 2, 2026, some Hive transactional emails were delayed due to an error by our third-party email provider. The provider incorrectly interrupted normal delivery, and limited communication from them slowed resolution. Paused emails were queued, then released and delivered after service was restored. We understand this may have had a major impact on your day-to-day operations. We are reducing dependence on our current provider path for critical transactional email by adding: 1. Durable provider-agnostic queueing 2. Redundancy for critical sends 3. Safer switchover controls 4. Better monitoring for delivery delays and failures Current status: Resolved. Transactional email delivery has resumed, and follow-up reliability work is underway.
Infrastructure issues
majorFeb 4, 2026 · resolved Feb 4
This incident has been resolved.
DNS issues for UK region
majorDec 8, 2025 · resolved Dec 8
The incident has been resolved. Availability in known & affected regions is confirmed to be resumed. If you continue to experience issues with loading any hive.com domains, please immediately reach out to help@hive.com and we can assist.
Inability to access subset of services
majorSep 30, 2025 · resolved Sep 30
This incident has been resolved.
Degraded Performance across Hive Services
minorMay 6, 2025 · resolved May 6
This incident has been resolved.
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