Simpplr One Status Page

Jun 8, 2026 · resolved Jun 8

Hi there, Just a quick note that our engineering team was able to quickly resolve the issue with external links unfurling incorrectly. Please feel free to reach out to Simpplr Support if you are still experiencing any unusual link behavior. Thanks again, Simpplr Support

May 30, 2026 · resolved May 30

Hi there, We would like to provide a final update regarding today's maintenance activity. The maintenance has been completed successfully, and the platform is now fully operational. As part of this maintenance window, we successfully completed the MSK upgrade. However, after careful evaluation during the activity, we were unable to proceed with the RDS upgrade within the scheduled window. To avoid any unnecessary risk or disruption, we have postponed the RDS upgrade to a future maintenance window. We understand that maintenance activities can be disruptive, and we sincerely appreciate your patience, understanding, and cooperation throughout this process. Our team remains committed to ensuring the reliability and stability of the platform while minimizing impact to your users. Thank you for your continued partnership and support. Best regards, Simpplr Team

May 10, 2026 · resolved May 10

Hi there, We’re pleased to inform you that the maintenance activity for the newsletter service has been successfully completed. The newsletter services are now fully operational. We appreciate your patience and understanding while we carried out this activity. If you experience any issues or have any questions, please don’t hesitate to reach out to us. Thank you for your continued support. Simpplr Support Team

May 9, 2026 · resolved May 9

Hello, The Search DB migration for both US and EU production environments has been successfully completed. The activity began as communicated earlier, during which services were briefly paused to safely perform the migration. The new database was fully ready, and services were restored shortly after for both environments. Following this, thorough validation and sanity checks were carried out by our Dev and QA teams, all of which were completed successfully with no issues observed. All systems are now stable and functioning as expected. We sincerely appreciate your patience and understanding throughout this activity. Should you notice anything unusual or have any concerns, please feel free to reach out to support team will be happy to assist you promptly. Thank you for your patience and understanding. Simpplr Support Team

May 6, 2026 · resolved May 6

Hello, The Search DB migration for both AU and CA production environments has been successfully completed. The activity began as communicated earlier, during which services were briefly paused to safely perform the migration. The new database was fully ready, and services were restored shortly after for both environments.Following this, thorough validation and sanity checks were carried out by our Dev and QA teams, all of which were completed successfully with no issues observed. All systems are now stable and functioning as expected.We sincerely appreciate your patience and understanding throughout this activity. Should you notice anything unusual or have any concerns, please feel free to reach out to support team, will be happy to assist you promptly. Thank you for your patience and understanding. Simpplr Support Team