Current Status
All Systems Operational
Recent Incidents
Scheduled Emails Failing to Send
noneJun 5, 2026 · resolved Jun 5
Scheduled emails are now being correctly sent across the platform. Users should see newly scheduled automated notifications and email campaigns dispatching normally. We have completed our review of emails affected when this issue first occurred and confirmed that no additional emails were impacted. We're continuing to investigate the underlying root cause to prevent future occurrences.
Login Failures on Select Workspace Domains
noneMay 30, 2026 · resolved May 30
This incident has been resolved. Some customers were temporarily unable to log in to specific workspace domains due to a traffic misrouting issue following a recent infrastructure migration. Our engineering team identified the root cause and resolved the issue. All affected workspace logins are now fully restored and operating normally.
System performance and errors
noneApr 28, 2026 · resolved Apr 28
This incident has been resolved.
Manager workspace accessibility
noneMar 31, 2026 · resolved Mar 31
Manager workspaces were slow to load, to the point of being intermittently inaccessible, from 11:48 PM PT to 12:30 AM PT. Some users may have seen a maintenance page at times during this period. Resolution: We identified that a logging service caused infrastructure over-utilization. We disabled the service and restored access by 12:30 AM PT. All systems returned to normal.
Juniper Square site slowness
noneMar 26, 2026 · resolved Mar 27
Our engineering team identified a performance regression following a recent update causing the recent performance issues. We rolled back the application to a previous stable version and performance has returned to normal levels. We’ve paused further updates and are actively working on a long term fix to prevent this from happening again. All core features and data remained secure and accessible throughout the incident. Our team is conducting a detailed code review and monitoring stability to ensure continued performance.
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