Is Abnormal AI down right now?
No — Abnormal AI is up. All systems operational as of Aug 19, 9:40 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Account Takeover Case Details Not Loading – Gov
minorAug 3, 2026 · resolved Aug 4
The engineering team has resolved the primary issue affecting Account Takeover case details in the Gov region. Case details and timeline data are now loading as expected. The remaining minor issues will be addressed separately. Abnormal considers this incident resolved. If you have any further questions, please reach out to support at support@abnormalsecurity.com.
Email Security Processing Disruption for Google Workspace Customers (US and EU)
noneJul 27, 2026 · resolved Jul 27
Between 22:10 UTC and 22:50 UTC on July 27, 2026, Abnormal experienced a service disruption affecting Inbound Email Security, Inline, and Graymail processing for Google Workspace customers in both US and EU regions. During this time, inbound email processing was temporarily interrupted, which may have caused delays in email detection and remediation. The engineering team has resolved the issue, and all services have been fully restored. All emails from the impacted window have been successfully reprocessed. If you experience any further issues, please reach out to the support team at support@abnormalsecurity.com.
Inbound Email Security, AI Security Mailbox, and Portal Disruption – US and EU Tenant Customers
criticalJul 7, 2026 · resolved Jul 8
As of 04:44 UTC on July 8, 2026, all services have fully recovered and are now live processing traffic for US and EU tenant customers. Abnormal will reprocess all messages received during the impact window to ensure full security analysis is applied. If you experience any continued issues, please reach out to the support team at support@abnormalsecurity.com.
Inbound Email Security Message Remediation Delays – (GOV)
noneJun 5, 2026 · resolved Jun 5
Between 16:45 UTC and 17:25 UTC on June 5, 2026, Abnormal experienced message remediation delays affecting Inbound Email Security for GOV customers. During this time, some emails may have experienced delayed remediation. The Abnormal engineering team actively worked to address the issue, and service was fully restored as of 17:25 UTC. All emails from the impacted window have since been reprocessed. If you experience any further issues, please reach out to our support team at support@abnormalsecurity.com.
Inline – Email Ingestion Disruption (US)
noneJun 4, 2026 · resolved Jun 4
Between 20:00 UTC and 21:22 UTC on June 4, 2026, Abnormal experienced a service disruption impacting inbound email ingestion for all inline US customers. During this time, inbound emails sent to customers may not have been ingested or processed. The Abnormal engineering team identified and resolved the root cause, and service was confirmed recovering as of 21:22 UTC. Emails affected during the incident window have been reprocessed. If you experience any further issues, please reach out to our support team at support@abnormalsecurity.com.
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Abnormal AI status — frequently asked questions
Is Abnormal AI down right now?
No — Abnormal AI is up. All systems operational as of Aug 19, 9:40 PM UTC.
What is Abnormal AI's current status?
Abnormal AI: All Systems Operational. Alert24 checks Abnormal AI's status page continuously and can notify you the moment it changes.
How do I get alerted when Abnormal AI goes down?
Alert24 monitors Abnormal AI and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
