Current Status
All Systems Operational
Components
Recent Incidents
Android apps – Connectivity Issues
majorJun 10, 2026 · resolved Jun 10
The Android connectivity issue has been resolved, and affected apps are operational again. The issue was caused by an external change affecting Android applications. Service has since been restored, and users should now be able to log in, sync data, access schedules, and use app functionality normally. As an additional preventative measure, we will continue rolling out updated app versions across all Android apps and Custom Mobile Apps (CMAs) to reduce the risk of similar issues occurring in the future. If you are still experiencing issues, please contact our support team at support@virtuagym.com. We sincerely apologize for the inconvenience and thank you for your patience throughout this incident.
Activity-Instances Database Connection Exhaustion
majorMar 16, 2026 · resolved Mar 16
Our activity-instances database experienced connection exhaustion during peak traffic, causing errors on mobile API endpoints (food, activity, plans) and Fitbit sync. Idle connections accumulated beyond the server's limit, leading to rejected requests and degraded performance. The issue has been resolved by adjusting connection timeout and limit parameters. All services are operating normally.
Intermittent Database Load Issues
majorFeb 5, 2026 · resolved Feb 5
This incident has been resolved.
Mollie - iDEAL Payments Failing via Invoice Payment Links
majorFeb 5, 2026 · resolved Feb 5
This incident has been resolved.
Database Performance Issues
majorNov 18, 2025 · resolved Nov 18
This incident has been resolved.
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