IRISTEL Status Page

Jun 18, 2026 · resolved Jun 19

Dear Iristel Customers, We can confirm that all fiber restoration work is now complete and all services have been fully restored. The initial activity began around 20:00 MT and wrapped up by 23:30 MT. Once finalized, traffic was successfully routed back from our alternate path to the primary fiber route. Please contact our support teams if you continue to experience any issues with call completion in the region. Thank you for your patience and cooperation. Sincerely, Iristel NOC

Jun 4, 2026 · resolved Jun 5

Dear Iristel Customers, The issue had been resolved, and all services operating normally. We apologize for any inconvenience this may have caused and thank you for your patience. Sincerely, Iristel NOC

May 31, 2026 · resolved Jun 1

Dear Iristel Customers, Service was restored at 1:30 AM EST on June 1, 2026, after our senior engineers replaced a defective switch in the Winnipeg data center. We kindly request that you re-test the service and feel free to contact us if further assistance is needed. Thank you for your patience and understanding. Best regards, Iristel NOC

May 29, 2026 · resolved May 30

Dear Iristel Customers, Faulty media gateway device has been replaced and services should be working as expected. Restored Time: May 29, 2026 2300H Eastern Time May we request to re-test and feel free to contact us if further assistance is needed. Thank you for your patience and understanding. Regards, Iristel NOC

May 1, 2026 · resolved May 1

Dear Iristel Customers, The incident has been restored by cooling down the the Telco room and cleaning of air filters to aide airflow. The equipment affected has been monitored up and is working as expected. Restored Time: 18:10 EDT May 01, 2026 May we request to re-test and contact us if further assistance is needed. Thank you for your patience anmd understanding. Regards, Iristel NOC