Current Status
All Systems Operational
Components
Recent Incidents
Call Failures in US and India regions
majorJun 19, 2026 · resolved Jun 19
This incident has been resolved.
Call failures for 911600 series numbers in India region
noneJun 15, 2026 · resolved Jun 15
Dear Valued Customer, We recently experienced call failures in the India region for the 911600 series numbers. After initial investigation, our carrier partner was notified, who took corrective action and the incident was resolved Incident Start Time: 15th June 2026, 11:15 IST Incident End Time: 15th June 2026, 11:45 IST If you have any questions or concerns regarding this incident, please contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us
WhatsApp Business API — Elevated Errors and Delays
noneJun 12, 2026 · resolved Jun 12
This incident has been resolved.
Intermittent Outbound call failures in India region for 9180 series
minorJun 12, 2026 · resolved Jun 12
This incident has been resolved.
Elevated Call Failure Rate on 9180 Number Series(India Region)
noneJun 6, 2026 · resolved Jun 6
Incident Summary — Elevated Call Failure Rate on 9180 Number Series. Specific number series of 9180 were impacted for outbound calls. Incident Window: 5th June 2026, 6:30 PM IST — 6th June 11:30 AM IST Impact: Outbound calls to the 9180 number series were affected throughout the incident window. The failure rate reached approximately 34% at peak. Other number series and carrier paths were unaffected. The issue appeared to partially ease during low-traffic overnight hours but fully reasserted when business-hours call volumes resumed on the morning of 6 June. Resolution: Once issue was detected engineering team analysed the issue and resolved by replacing affected routing infrastructure. Issue was resolved by 6th June 11:30 AM.
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