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Plivo Status Page

Telephony & CPaaS · monitored by Alert24

plivo.com
All Systems Operational

Current Status

All Systems Operational

View Plivo status page ↗

Components

REST APIs and XML
Operational
SIP Trunking
Operational
SMS API
Operational
Longcode SMS, USA & Canada
Operational
Voice, North America
Operational
SIP Trunking, North America
Operational
PSTN Calls
Operational
MMS API
Operational
Shortcode SMS, USA & Canada
Operational
Voice, South America
Operational
SIP Trunking, South America
Operational
Client Calls (Browser & Mobile)
Operational
Toll-free SMS, USA & Canada
Operational
Voice, Europe
Operational
SIP Trunking, Europe
Operational
Powerpack SMS
Operational
MMS, USA & Canada
Operational
Voice, Asia
Operational
SIP Trunking, Asia
Operational
Powerpack MMS
Operational

Recent Incidents

Call Failures in US and India regions

major

Jun 19, 2026 · resolved Jun 19

This incident has been resolved.

Call failures for 911600 series numbers in India region

none

Jun 15, 2026 · resolved Jun 15

Dear Valued Customer, We recently experienced call failures in the India region for the 911600 series numbers. After initial investigation, our carrier partner was notified, who took corrective action and the incident was resolved Incident Start Time: 15th June 2026, 11:15 IST Incident End Time: 15th June 2026, 11:45 IST If you have any questions or concerns regarding this incident, please contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us

WhatsApp Business API — Elevated Errors and Delays

none

Jun 12, 2026 · resolved Jun 12

This incident has been resolved.

Intermittent Outbound call failures in India region for 9180 series

minor

Jun 12, 2026 · resolved Jun 12

This incident has been resolved.

Elevated Call Failure Rate on 9180 Number Series(India Region)

none

Jun 6, 2026 · resolved Jun 6

Incident Summary — Elevated Call Failure Rate on 9180 Number Series. Specific number series of 9180 were impacted for outbound calls. Incident Window: 5th June 2026, 6:30 PM IST — 6th June 11:30 AM IST Impact: Outbound calls to the 9180 number series were affected throughout the incident window. The failure rate reached approximately 34% at peak. Other number series and carrier paths were unaffected. The issue appeared to partially ease during low-traffic overnight hours but fully reasserted when business-hours call volumes resumed on the morning of 6 June. Resolution: Once issue was detected engineering team analysed the issue and resolved by replacing affected routing infrastructure. Issue was resolved by 6th June 11:30 AM.

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