Current Status
Minor Service Outage
Components
Recent Incidents
Possible Delays
noneJun 21, 2026 · resolved Jun 21
Dear Customers and Partners, We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery. Please note that the issue with the possible delays has been resolved. Date: 20/06/2026 Start time: 09:34 PM PDT End time: 09:37 PM PDT If you have any questions, please contact us at support@telesign.com.
Subscriber Status and Contact Match Service Alert - Canada
noneJun 16, 2026 · resolved Jun 16
Date: 06/15/2026 Start Time: 11:06 PM PDT End Date: 06/16/2026 End Time: 00:05 AM PDT We received notification from our partner that the issue previously noticed in Canada has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Operator Alert - Cameroon (CM) - Orange Cameroun S.A. (624/02)
minorJun 15, 2026 · resolved Jun 15
Start Time: 12:34 PM PDT - 06/15/26 End Time: 15:34 PM PDT - 06/15/26 We received notification that the network issues previously reported by Orange Cameroun S.A. (624/02) from Cameroon (CM) have been resolved. Orange Cameroun S.A. (624/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01188295
Phone ID Contact Match and Sim Swap Service Alert - Canada
noneJun 15, 2026 · resolved Jun 15
Date: 06/15/2026 Start Time: 07:55 AM PDT End Time: 01:55 PM PDT We received notification from our partner that the issue previously noticed in Canada has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Operator Alert - Philippines (PH) - Smart Communications (515/03;05;18) - 6/12/26
majorJun 14, 2026 · resolved Jun 14
Start Time: 1:21 AM PST - 6/13/26 End Time: 7:25 AM PST - 6/13/26 We received notification that the network issues previously reported by Smart Communications (515/03;05;18) from Philippines (PH) have been resolved. Smart Communications (515/03;05;18) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01187669
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