Current Status

All Systems Operational

View Zephyr Cloud status page ↗

Components

Zephyr Cloud (US)

Operational

Segment Analytics.js CDN

Operational

Jira Software Authentication and User Management

Operational

AWS rds-us-west-2

Operational

Segment Data Ingestion (Tracking) API

Operational

Jira Software Administration

Operational

Zephyr Cloud REST API(US)

Operational

AWS rds-eu-west-1

Operational

Jira Software Create and edit

Operational

AWS s3-us-west-2

Operational

Zephyr Cloud (EU)

Operational

Jira Software Viewing content

Operational

Zephyr Cloud REST API(EU)

Operational

AWS s3-eu-west-1

Operational

LaunchDarkly Feature flag CDN

Operational

Jira Core Administration

Operational

AWS ecs-us-west-2

Operational

Zephyr Remote MCP

Operational

LaunchDarkly API

Operational

Jira Core Create and edit

Operational

Recent Incidents

Authorization error with Atlassian

major

Jun 10, 2026 · resolved Jun 10

The issue has been caused by an error with the Forge platform, logged by Atlassian on their StatusPage: [https://jira-software.status.atlassian.com/incidents/c436c8y239dv](https://jira-software.status.atlassian.com/incidents/c436c8y239dv) With Forge not processing scheduled tiggers properly, Zephyr can’t refresh authorization tokens for tenants. This has not impacted all tenants, but about 300-400 tenants were still impacted. After the issue was fixed with Atlassian, it took a long time for all authorization tokens to be refreshed for Zephyr. We are following up with Atlassian to check why it has taken so long, and what can be done in the future to minimize the impact for Forge apps. We apologise any inconvenience.

Zephyr MCP is down

critical

Jun 8, 2026 · resolved Jun 8

Zephyr MCP is operational again.

Zephyr is not accessible

critical

Feb 6, 2026 · resolved Feb 6

Jira incident is resolved.

Zephyr is not accessible

critical

Nov 27, 2025 · resolved Nov 27

This incident has been resolved.

API calls time out

none

Jul 17, 2025 · resolved Jul 17

Impact: Various API calls were timing out. Resolution: Our engineering team has identified the bottleneck API endpoint that was impacting other endpoints as well. The fix was deployed.

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