Current Status
All Systems Operational
Components
Recent Incidents
VideoManager Pro – Thumbnail and video transcoding
noneJun 17, 2026 · resolved Jun 17
Dear movingimage Users, We are pleased to inform you that we identified and resolved an earlier issue that affected the thumbnail creation and video transcoding in VideoManager Pro. For some videos no thumbnail could be generated or video transcoding failed. We have identified affected videos, triggered the transcoding and will also recover affected thumbnails. In case you need the thumbnail earlier you can always generate a new one manually, of course. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team
LiveStream Pro - AI subtitles not working
noneJun 5, 2026 · resolved Jun 8
This incident has been resolved.
KEYCLOAK – Service outage
majorApr 30, 2026 · resolved Apr 30
This incident has been resolved.
LiveStream Pro - Degraded Performance of Primary Server
noneMar 13, 2026 · resolved Mar 13
Dear movingimage Users, We are pleased to inform you that we identified and resolved an earlier issue that affected the movingimage platform. The restored services are listed below: The limited availability of the primary server in LiveStream Pro started at 10:15h CET and lasted until 11:30h CET to fully operational. If you have any questions, feel free to get in contact with us. Your movingimage Team
LiveStream Pro – Degraded Performance of Primary Server
noneMar 12, 2026 · resolved Mar 12
Dear movingimage Users, We are pleased to inform you that we identified and resolved an earlier issue that affected the movingimage platform. The restored services are listed below: The limited availability of the primary server in LiveStream Pro started at 13:19h CET and lasted until 16:15h CET to fully operational. If you have any questions, feel free to get in contact with us. Your movingimage Team
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