Current Status
All Systems Operational
Components
Recent Incidents
Engagement Manager - Error Message - UK and US
noneMay 31, 2026 · resolved May 31
There was an outage of Engagement Manager that effected all firms on Sunday, May 31 from 12:00 AM until 5:30 PM ET. The outage also effected the UK region from 5/31/2026 until 6/1/2026 2:30PM GMT. In most cases, you would have seen a blank screen after the login screen, with a generic red banner that says, “Server error occurred.” The issue was resolved by installing updated certificates for specific servers.
Increased Latency / Degraded Performance
minorMay 27, 2026 · resolved May 27
Performance Restored to Normal The latency and performance degradation affecting our platform has been fully resolved. Our third-party service provider has confirmed that their incident has been mitigated and all systems are now operating normally. We have verified that performance on our end has returned to expected levels. If you continue to experience any issues, please don't hesitate to reach out to our support team.
CS Connect (Electronic Filing) - US - Service Disruption
criticalApr 27, 2026 · resolved Apr 28
Our metrics and internal testing continue to indicate the ability to access CS Connect remain in a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.
Issue in Conversations
minorMar 12, 2026 · resolved Mar 13
CoCounsel Development teams have confirmed the resolution regarding the issue in Conversations. Thank you again for your patience.
CoCounsel Completing Conversations
minorDec 4, 2025 · resolved Dec 4
This incident has been resolved.
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