Alation Cloud Service Status Page

Jun 10, 2026 · resolved Jun 10

Earlier today, a brief infrastructure issue on our end caused few customers on the Alation Cloud US East cluster to temporarily lose access to their Alation instance. This occurred between 4:04 PM and 4:38 PM IST (10:34 – 11:08 UTC) on June 10, 2026. All affected customers were notified in real time via their private status pages as soon as the incident was identified and updated when the incident resolved. All services were fully restored by 4:38 PM IST (11:08 UTC). No data was lost or impacted during this incident. We sincerely apologize for any disruption this may have caused to your operations. If you believe you were impacted or have any questions, please submit a support request through the in-product support experience within your Alation instance.

May 20, 2026 · resolved May 20

This incident has been resolved. Data Products and Alation AI are operating normally. A detailed RCA will be shared shortly.

Apr 24, 2026 · resolved Apr 25

This issue has now been fully resolved. We identified that the root cause was related to an expired token that was not being renewed as expected. To address this, we implemented a code fix that ensures tokens are automatically refreshed before they expire. This enhancement prevents similar disruptions from occurring in the future and improves the overall reliability of the system.

Apr 23, 2026 · resolved Apr 23

We discovered an issue where Rich Text Editor fields across the Catalog are not displaying content correctly. The issue has been resolved by rolling back the problematic deployment.

Mar 11, 2026 · resolved Mar 12

We have not seen the error reoccur in the last few hours; we are marking the incident as resolved.