Current Status

Partially Degraded Service

View Twilio status page ↗

Components

Origination US1

Operational

Console

Operational

Authy 2FA

Operational

PSTN US1

Operational

Studio

Operational

Flex Application Platform

Operational

SMS Long Code, North America

Operational

Group Rooms

Operational

SMS Long Code, North America

Operational

Zipwhip Provisioner Dashboard and API

Operational

Origination AU1

Operational

Origination IE1

Operational

PSTN AU1

Operational

PSTN IE1

Operational

Conversation Orchestrator

Operational

Mailsend: Comms API

Operational

SIP Interface US1

Operational

Peer-to-Peer Rooms

Operational

Functions

Operational

Verify

Operational

Recent Incidents

Cannot Change Phone Number Home Region in the Twilio Legacy Console

minor

Jun 21, 2026

We have identified the cause of the issue affecting phone number routing configuration updates in the Legacy Twilio Console. Customers using the Legacy Twilio Console may be unable to update phone number routing between home regions such as US1, IE1, and AU1, and may receive an error when saving changes. The issue is isolated to the Legacy Console workflow. Customers using One Console or the API directly are not impacted and can use those options as a workaround. Our engineering team is planning to apply a fix during regular business hours. We will provide another update once implementation begins or as more information becomes available

Voice Call Failures from Network Subscribers to Twilio Singapore Phone Numbers

minor

Jun 19, 2026 · resolved Jun 20

The incident has been resolved and voice calls from network subscribers in Singapore to Twilio Singapore Phone Numbers are operating normally.

User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines

minor

Jun 20, 2026 · resolved Jun 20

The incident has been resolved and User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines is operating normally.

Voice Insights Call Summary and Call Meta Record Delays

none

Jun 19, 2026 · resolved Jun 19

We have fully investigated the voice insights issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

SMS Delivery Delays and Failures from Denmark to a Subset of Twilio Denmark Phone Numbers

minor

Jun 19, 2026 · resolved Jun 19

The incident has been resolved and SMS delivery from Denmark to a subset of Twilio Denmark Phone Numbers is operating normally.

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