Current Status
All Systems Operational
Components
Recent Incidents
Network Outage - Columbus State University
criticalJun 17, 2026 · resolved Jun 18
After monitoring the situation, Network Support Services (NSS) has confirmed the stability of network access at Columbus State University. The system should continue operating normally. In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Axiom Issue Reported
majorJun 16, 2026
Access to all Axiom sources have been restored. Automation will only be enabled after Axiom users at the affected institutions verify the functionality. ITS will monitor these activities.
Brightspace Community and ASC Homepage - Unavailable - Resolved
noneJun 10, 2026 · resolved Jun 10
Current Status: June 10, 2026, 2:29 a.m. (EST) - The issue has been resolved, and service has been restored. Approximate Window of Impact: Start Time: June 10, 2026, 1:24 a.m. (EST) End Time: June 10, 2026, 2:22 a.m. (EST) Event Initiator: Vendor has not provided root cause at this time. Recovery/Preventative Measures: Root cause is unknown at this time. We sincerely apologize for the impact this disruption may have caused your organization.
GeorgiaBEST Banner Managed Services Issue Reported - Gordon State College
majorMay 26, 2026 · resolved May 26
Information Technology Services (ITS) has confirmed that Ethos is functioning normally at this time. In the event that you experience any further issues with Ethos access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Enterprise Data Management & Analytics: Business Intelligence and Analytics
minorMay 18, 2026 · resolved May 26
Information Technology Services (ITS) has confirmed that Enterprise Data Management and Analytics' Business Intelligence and Analytics is functioning normally at this time. In the event that you experience any further issues with degraded service, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Get alerted when USG Services goes down
Alert24 monitors USG Services and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

