Is Accurx down right now?
Yes — Accurx is reporting a minor incident as of Oct 18, 2:19 AM UTC.
Current Status
Partial System Degradation
Components
Recent Incidents
Users unable to attach documents
noneOct 13, 2026 · resolved Oct 13
Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our [Support Team by clicking here](https://support.accurx.com/en/ "Support Team by clicking here") or by emailing support@accurx.com
Accurx Toolbar Loading Issue
minorOct 7, 2026 · resolved Oct 9
Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our [Support Team by clicking here](https://support.accurx.com/en/ "Support Team by clicking here") or by emailing support@accurx.com
Scribe Loading Issue
minorOct 6, 2026 · resolved Oct 6
Thank you for your patience, and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems with Scribe, please reach out to our [Support Team by clicking here](https://support.accurx.com/en/ "Support Team by clicking here") or by emailing support@accurx.com
Video consultation button greyed out
minorOct 3, 2026 · resolved Oct 3
We've resolved this issue. The Video consultation option is only disabled when a message schedule is already applied. Once the schedule is removed (i.e., you use the Send Now option), the ability to click the Video consultation button appears again.
Scribe showing 'authentication failed' error message
minorOct 1, 2026 · resolved Oct 1
Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our [Support Team by clicking here](https://support.accurx.com/en/ "Support Team by clicking here") or by emailing support@accurx.com
Get alerted when Accurx goes down
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Accurx status — frequently asked questions
Is Accurx down right now?
Yes — Accurx is reporting a minor incident as of Oct 18, 2:19 AM UTC.
What is Accurx's current status?
Accurx: Partial System Degradation. Alert24 checks Accurx's status page continuously and can notify you the moment it changes.
How do I get alerted when Accurx goes down?
Alert24 monitors Accurx and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.