Current Status

All Systems Operational

View AdvancedMD status page ↗

Components

Patient Portal

Operational

General

Operational

Practice Management (PM)

Operational

3rd Party APIs

Operational

Claim Submission

Operational

Claim Attachments

Operational

Claim Status

Operational

Interfaces

Operational

Patient Kiosk

Operational

Analytics

Operational

Claim Status

Operational

EDI Transaction Reports

Operational

Claim Submission

Operational

ODBC

Operational

Online Scheduling

Operational

Clinical Quality Reporting

Operational

Claim Submission

Operational

Eligibility

Operational

Patient Messaging

Operational

Eligibility

Operational

Recent Incidents

Optum (Change Healthcare) Claims Processing Delays

minor

Jun 11, 2026 · resolved Jun 12

All delayed claims have been processed. This incident is now resolved.

ePrescribing Error Messages

major

Jun 10, 2026 · resolved Jun 10

This incident has been resolved.

DrFirst Outage

none

May 27, 2026 · resolved May 27

This incident has been resolved.

Change Healthcare (Optum) Eligibility and Claims Status Disruption

minor

May 7, 2026 · resolved May 7

Change Healthcare (Optum) has resolved the issue on their end. Eligibility and status checks are now processing normally. Recommended action: If you submitted eligibility requests during the outage window, please resubmit them if you need results today. Any failed runs will rerun overnight. No data was lost — this was a connectivity interruption only. We apologize for the disruption and appreciate your patience. For questions, contact AdvancedMD Support.

EHR – Dashboard and Patient Charts Unavailable

major

May 6, 2026 · resolved May 6

This incident has been resolved.

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