Current Status

All Systems Operational

View ID.me status page ↗

Components

Operational

NIST 800-63-3 Policies

Operational

Alumni Verification

Operational

NIST 800-63-2 Policies

Operational

Company Employee Verification

Operational

Account Management

Operational

MFA - Text message or phone call

Operational

KBA-replacement Policies

Operational

Custom Groups Verification

Operational

ID.me Shop

Operational

MFA- ID.me Authenticator (Push Notifications)

Operational

First Responder Verification

Operational

Telecom Possession API

Operational

MFA - ID.me Authenticator (Code Generator)

Operational

Government Employee Verification

Operational

Telecom Identity API

Operational

MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys)

Operational

Health Care Provider Verification

Operational

Document Identity API

Operational

Military Verification

Operational

Recent Incidents

Delay in Consent SMS

minor

Jun 13, 2026 · resolved Jun 13

Degradation in services for text messages, delayed messages for new user consent.

Email Delivery Interruption

minor

Jun 4, 2026 · resolved Jun 4

Email delivery from ID.me was interrupted for approximately 1 hour. Email delivery has been restored, the incident has been resolved.

Elevated Application Errors

none

May 27, 2026 · resolved May 27

This incident has been resolved.

Mobile wallet view failing with "Couldn't load your wallet"

minor

May 26, 2026 · resolved May 26

Fix for Mobile Wallet upstream service deployed and all indicators of issues are no longer present.

Service Degradation

critical

Apr 25, 2026 · resolved Apr 25

At 18:22 ET, IDme Sign-In and Verification Services recover. At 17:50 ET, ID.me applications are experiencing another platform-wide degradation. Service degradation is impacting Sign-ins and Verifications. Engineering Teams responding.

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