Aderant Cloud Platform Status Page

Jul 23, 2026 · resolved Jul 23

Microsoft has confirmed resolution of the Azure West US networking issue, and performance across all affected services has returned to normal and remained stable. We are considering this issue resolved. Thank you for your patience throughout. A root cause analysis from Microsoft is expected to follow, and we will share relevant detail once available. Microsoft's regional status is available at https://azure.status.microsoft/en-us/status.

Jul 22, 2026 · resolved Jul 22

The maintenance work to address the latency affecting iTimekeep is complete, and iTimekeep is available for normal use. We are seeing improved performance and will continue to monitor closely to ensure it holds. A root cause analysis is ongoing and will be shared once complete. Thank you for your patience throughout.

Jul 21, 2026 · resolved Jul 22

We’re pleased to let you know that the incident has been resolved. Our team will continue to monitor the situation closely and will share any relevant updates if needed.

Jul 10, 2026 · resolved Jul 12

Status: Resolved Summary: Conflict searches were failing due to a third-party service disruption (LaunchDarkly) that began on July 10, 2026. What happened: Our feature flag provider, LaunchDarkly, experienced a global service outage beginning at approximately 12:16 PM EDT on July 10. During this outage, their servers returned authentication errors (HTTP 401) to all connected applications. The LaunchDarkly server-side SDK used by the Conflicts search processing service entered a permanent error state and was unable to self-recover once LaunchDarkly restored service. Resolution: All affected application services were restarted across all regions, re-establishing connections to LaunchDarkly. Normal search operations were fully restored by approximately 8:00 PM EDT July 10. . No data was lost, any searches that failed during the incident can be re-run successfully.

Jul 7, 2026 · resolved Jul 7

This incident has been resolved.

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No — Aderant Cloud Platform is up. All systems operational as of Aug 19, 10:39 PM UTC.

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