Current Status

All Systems Operational

View Extensiv status page ↗

Components

3PL Warehouse Manager

Operational

REST API

Operational

Extensiv Help Center

Operational

EDI

Operational

SmartPack

Operational

Small Parcel Suite

Operational

SmartScan

Operational

Integration Manager by Extensiv

Operational

Order Manager by Extensiv

Operational

Warehouse Manager by Extensiv

Operational

Extensiv Hub

Operational

Support Portal

Operational

Billing Manager

Operational

Recent Incidents

Users are unable to login to Warehouse Manager from Extensiv HUB

critical

Jun 3, 2026 · resolved Jun 3

Warehouse Manager service has been fully restored and is operating normally. Our team has confirmed that users can successfully access the platform, and we will continue to monitor the service to ensure stability. Thank you for your patience while we worked to resolve this issue.

Small Parcel: Error when generating labels - "Unable to fetch your request"

none

Apr 9, 2026 · resolved Apr 9

This incident has been resolved.

500 Errors

none

Mar 10, 2026 · resolved Mar 10

Our team has resolved the 500 errors experienced in 3PL Warehouse Manager. If you continue to see additional errors please reach out to the support team for further assistance.

Issue creating Small Parcel Labels

minor

Feb 26, 2026 · resolved Feb 26

This incident has been resolved.

UCC Label Printing

none

Feb 16, 2026 · resolved Feb 16

This incident is now resolved.

Get alerted when Extensiv goes down

Alert24 monitors Extensiv and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

Start free — no credit card