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Trimble MAPS Status Page

Logistics & Supply Chain · monitored by Alert24

trimblemaps.dev
All Systems Operational

Is Trimble MAPS down right now?

No — Trimble MAPS is up. All systems operational as of Aug 19, 9:41 PM UTC.

Current Status

All Systems Operational

View Trimble MAPS status page ↗

Components

PC*MILER Web Services
Operational
CoPilot FleetPortal Services
Operational
CoPilot Traffic
Operational
Hyperlocal Weather
Operational
Trimble MAPS (formerly ALK Maps)
Operational
Licensing and Activation Services
Operational
PC*MILER Traffic Service
Operational
PC*MILER Web Services - Route Matrix & Time Window Optimization Services
Operational
Content Tools
Operational
Traffic Cameras
Operational
PC*MILER Web
Operational
RouteReporter
Operational
Trip Management
Operational
Dwell Time App
Operational
Web Tools Authentication (Trimble Identity)
Operational
SmartDelivery
Operational
Appian - DRTrack Web Services
Operational
Appian - DRTrack Sites
Operational

Recent Incidents

North America Live Traffic Outage

none

Aug 14, 2026 · resolved Aug 14

Our third-party traffic provider has completed a rollback of their previous change. Following the rollback, we have re-enabled Live Traffic in production, and our tests confirm that all traffic services are behaving as expected. Live traffic coverage is fully restored across all North American regions. We are continuing to closely monitor routes and data to ensure stability. Current Guidance & Driver Instructions: -For Drivers: Live traffic data, real-time incident reports, and routing adjustments have resumed. If your application is not reflecting live conditions, please restart your CoPilot application to load the active feed. We appreciate your patience while we worked through this issue.

Intermittent Failures - Single Search Batch

minor

Aug 4, 2026 · resolved Aug 4

On August 4, 2026 at 12:01 EDT, a high-severity incident was reported, affecting the singlesearch.alk.com/api/batch/ endpoint, which began returning HTTP 503 Service Unavailable errors. This customer-facing API was unable to process incoming batch search requests for the duration of the incident, directly impacting any customers or integrations relying on this endpoint. The issue was resolved on August 5, 2026 at 06:53 EDT. During a planned infrastructure update on August 2, the underlying servers were upgraded but one of the applications did not update to match. This mismatch couldn't run the old application setup, and new application instances couldn't be started to replace them. With no working instances available to handle requests, the service was unavailable and customers started seeing errors.

Traffic Camera Disruption

minor

Jul 1, 2026 · resolved Jul 1

This incident has now been resolved and the traffic cameras are fully operational.

Service Disruption - EU Endpoint Connectivity

none

Jun 1, 2026 · resolved Jun 1

Between 11:45 AM and 12:00 PM EST (4:45 PM – 5:00 PM BST), we experienced a brief service disruption affecting some European customers whose requests route through our EU AWS environment. The disruption was caused by an infrastructure change that led to connection failures. Our engineering team quickly implemented a workaround, and full connectivity was successfully restored by 12:00 PM EST (5:00 PM BST). We are currently reviewing the infrastructure change to safely reapply it, while simultaneously enhancing our internal configurations to prevent a recurrence of this issue.

Increased Latency - Routing Services

none

May 29, 2026 · resolved May 29

Starting at 05:30 EDT (10:30 BST), Trimble internal alerts identified latency in some routing requests received via our PCMiler Web Services APIs. The Trimble engineering team immediately responded and resolved the issue by 06:15 EDT (11:15 BST). The service continues to be closely monitored, and we do not expect any recurrence. Further investigations will take place to identify future improvements.

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Trimble MAPS status — frequently asked questions

Is Trimble MAPS down right now?

No — Trimble MAPS is up. All systems operational as of Aug 19, 9:41 PM UTC.

What is Trimble MAPS's current status?

Trimble MAPS: All Systems Operational. Alert24 checks Trimble MAPS's status page continuously and can notify you the moment it changes.

How do I get alerted when Trimble MAPS goes down?

Alert24 monitors Trimble MAPS and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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