Current Status
All Systems Operational
Components
Recent Incidents
Zorus - Data Availability Issue
noneJun 3, 2026 · resolved Jun 3
On June 3, 2026 between 6:47:00 and 6:53:00 UTC, some historical query data (older than ~2 weeks) was temporarily unavailable. Scheduled and queried reports that ran during this window may have returned zero or partial results. DNS filtering and traffic ingestion were not affected at any point. The issue has been resolved. If you have any questions please reach out to our Support team.
DNSFilter - Investigating Incorrect Domain Classification
minorMay 28, 2026 · resolved May 28
The issue causing certain domains to be incorrectly classified as malicious has been fully resolved. Our team implemented a rollback and completed monitoring to confirm classification behavior has returned to normal operation. This issue did not impact DNS resolution or overall DNSFilter service availability. We sincerely apologize for the disruption and appreciate your patience while we worked to quickly identify and resolve the issue. If you continue to experience any related problems, please reach out to our Support team for further assistance.
Investigating Dashboard & Insights Data Display Issues
minorMay 11, 2026 · resolved May 11
The issue impacting the Home Dashboard and Insights pages, as well as the “Failed to Load QPS” error message on the Site Deployment page, has been resolved. Functionality has returned to normal operation. If you continue to experience any issues, please reach out to our Support team for further assistance.
DNSFilter Dashboard Performance Issue - Identified
minorMay 8, 2026 · resolved May 9
This incident has been resolved. Our cloud partner has resolved the issue impacting reporting performance. Functionality has now returned to normal operation.
DNSFilter Dashboard Performance Issue - Identified
noneApr 27, 2026 · resolved Apr 27
We’ve resolved the issue that was causing DNS Query Log data to not appear in the dashboard. Our engineering team identified the root cause and implemented a fix, and data visibility has now been restored.
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