Current Status

All Systems Operational

View GMO GlobalSign status page ↗

Components

User Portal

Operational

GCC User Portal

Operational

Timestamping (Japan Certified Timestamp partner) for document signing

Operational

Document Signing Service (DSS)

Operational

Certificate Issuance

Operational

Timestamping (GlobalSign Japan Accredited Timestamping) for document signing

Operational

Certificate Issuance

Operational

OCSP & CRL Services

Operational

Timestamping (non-Atlas RFC3161 and Authenticode for document and code signing)

Operational

OCSP & CRL Services

Operational

Marketing Websites

Operational

Time Stamping

Operational

Edge Enroll

Operational

Recent Incidents

Problems with usage reporting in Atlas

minor

Jun 11, 2026 · resolved Jun 12

This incident has been resolved.

Disruption on Atlas HVCA and DSS APIs

none

Jun 7, 2026 · resolved Jun 7

We are aware of an issue starting at around 5:17 UTC on Saturday 7th June which caused timeouts and errors for connections to the Atlas HVCA and DSS APIs with total disruption lasting around 12 minutes. This appears to have been related to upstream connectivity problems, however the Infrastructure team are investigating and will be planning appropriate resilience improvements.

Atlas Portal usage display problems affecting some customers

minor

Apr 16, 2026 · resolved Apr 29

Following an extended period of close monitoring, the team have confirmed that the issue is resolved.

OCSP Request Errors

minor

Mar 17, 2026 · resolved Apr 13

No further issues have been encountered

Brief error spike on Atlas API services

none

Apr 9, 2026 · resolved Apr 9

The issue has been confirmed resolved

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