One Identity Starling Status Page

Jul 23, 2026 · resolved Jul 23

We have completed our monitoring and testing efforts. Services in the US-West have been restored to full health.

Apr 7, 2026 · resolved Apr 7

A fix has been implemented and issue has been resolved.

Nov 20, 2025 · resolved Dec 3

This incident is resolved

Oct 21, 2025 · resolved Oct 21

This incident has been resolved.

Oct 10, 2025 · resolved Oct 13

**Service Incident Summary** **Product:** One Identity Starling PAM Essentials **Region:** United States **Date:** October 9, 2025 **What happened** On October 9, 2025, at 6:05 PM UTC, customers using One Identity Starling PAM Essentials in the US region experienced an interruption to Remote Desktop session connectivity. Service was fully restored by 9:18 PM UTC. **What caused the issue** The disruption was caused by an outage within **Microsoft Azure’s West US data center**, triggered by a power-related failure during scheduled maintenance. This event impacted several Azure networking services. As a result, our service experienced an unusually high volume of network requests, which caused application components to exceed memory limits and temporarily stop responding. **How we resolved the issue** Once the root cause was identified, we scaled the affected application components to handle the increased request volume. This action restored service while Microsoft worked to resolve the underlying data center issue. **What we are doing to prevent future impact** While this type of cloud infrastructure failure is rare, we are taking steps to reduce the impact of similar events in the future by: * Continuing to monitor system health and memory utilization in real time * Reviewing scaling strategies and resilience options as our infrastructure evolves * Applying lessons learned from this incident to ongoing platform improvements

Is One Identity Starling down right now?

No — One Identity Starling is up. All systems operational as of Aug 19, 10:41 PM UTC.

What is One Identity Starling's current status?

One Identity Starling: All Systems Operational. Alert24 checks One Identity Starling's status page continuously and can notify you the moment it changes.

How do I get alerted when One Identity Starling goes down?

Alert24 monitors One Identity Starling and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.