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SailPoint Status Page

Security & Identity · monitored by Alert24

sailpoint.com
All Systems Operational

Is SailPoint down right now?

No — SailPoint is up. All systems operational as of Aug 19, 9:40 PM UTC.

Current Status

All Systems Operational

View SailPoint status page ↗

Components

N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
N. Virginia us-east-1
Operational
Virginia East US 2
Operational

Recent Incidents

NERM is currently experiencing a service disruption.

minor

Aug 18, 2026 · resolved Aug 18

This incident has been resolved.

Virtual Appliances (VAs) for a subset of customers are currently experiencing a service disruption

major

Jul 20, 2026 · resolved Jul 20

Our engineering team has successfully resolved the issue affecting Virtual Appliances (VAs) for customers in the us-east-1 region who utilize the Canal secure tunnel VPN configuration. To fully restore your connectivity, action is required on your part. Our team has issued updated SSL Certificates that must be applied to your configuration. Please download the certificates from https://community.sailpoint.com/t5/IdentityNow-Connectors/Virtual-Appliance-Network-Tunnel-Configuration/ta-p/274648 and follow the instructions. Please note: if you have recently downloaded the certificate bundle before, you may need to clear your browser cache to get the updated files. If you have completed the steps above and are still experiencing issues, please open a support ticket.

Identity Security Cloud is currently experiencing a service disruption.

major

Jul 7, 2026 · resolved Jul 7

This incident has been resolved.

Identity Security Cloud is currently experiencing a service disruption.

major

Jul 7, 2026 · resolved Jul 7

This incident has been resolved.

Identity Security Cloud is intermittently experiencing a service disruption.

minor

Jun 22, 2026 · resolved Jun 22

A third-party provider has applied a fix on their infrastructure and the issue is now mitigated.

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SailPoint status — frequently asked questions

Is SailPoint down right now?

No — SailPoint is up. All systems operational as of Aug 19, 9:40 PM UTC.

What is SailPoint's current status?

SailPoint: All Systems Operational. Alert24 checks SailPoint's status page continuously and can notify you the moment it changes.

How do I get alerted when SailPoint goes down?

Alert24 monitors SailPoint and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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