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Socure Status Page

Security & Identity · monitored by Alert24

socure.com
All Systems Operational

Is Socure down right now?

No — Socure is up. All systems operational as of Aug 19, 9:40 PM UTC.

Current Status

All Systems Operational

View Socure status page ↗

Components

Sigma Identity Fraud
Operational
Global Watchlist Screening with Monitoring
Operational
SigmaDevice iOS
Operational
Sigma Identity Fraud
Operational
Watchlist Standard
Operational
Sigma Synthetic Fraud
Operational
SigmaDevice Android
Operational
Sigma Synthetic Fraud
Operational
Predictive DocV
Operational
Watchlist Plus
Operational
DocV Android
Operational
Predictive DocV
Operational
Admin Dashboard
Operational
KYC
Operational
Watchlist Premier
Operational
DocV iOS
Operational
KYC
Operational
Developer Hub
Operational
Email RiskScore
Operational
Device Risk - WebSDK
Operational

Recent Incidents

[SEV3] Observed ID+ WL transactions failures due to latency

minor

Aug 10, 2026 · resolved Aug 10

This incident has been resolved.

RETROACTIVE: [Sev3] DocV Webhook Delivery Issue

minor

Aug 4, 2026 · resolved Aug 4

Between 1:21 AM and 2:15 AM EDT on August 4, 2026, a subset of DocV webhook delivery notifications experienced elevated 401 response rates. The issue is fully resolved and webhook delivery is now operating normally. A full Root Cause Analysis (RCA) will be shared once the investigation concludes.

[SEV3] Increased Latency Affecting Transactions

minor

Aug 3, 2026 · resolved Aug 3

A fix has been implemented and confirmed effective. All systems are operating normally. Thank you for your patience while we worked through this.

[SEV3] Errors affecting enablement of Watchlist Monitoring Subscriptions

minor

Jul 17, 2026 · resolved Jul 17

We have confirmed that Watchlist Monitoring subscription enablement has returned to normal operation, with no further errors observed. This issue is now resolved. Thank you for your patience while we worked through this.

RETROACTIVE: [Sev3] Elevated 5XX errors for Watchlist

none

Jul 14, 2026 · resolved Jul 14

On July 14, we experienced an issue that resulted in elevated 5XX errors affecting Watchlist Screening requests approximately between 9:23 AM and 9:31 AM EDT. This issue impacted Watchlist Plus and Watchlist Premier services only. We apologize for the inconvenience and appreciate your patience.

Get alerted when Socure goes down

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Socure status — frequently asked questions

Is Socure down right now?

No — Socure is up. All systems operational as of Aug 19, 9:40 PM UTC.

What is Socure's current status?

Socure: All Systems Operational. Alert24 checks Socure's status page continuously and can notify you the moment it changes.

How do I get alerted when Socure goes down?

Alert24 monitors Socure and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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