Current Status
Partial System Outage
Components
Recent Incidents
USM Anywhere Service Issue
majorJun 5, 2026
We are aware of a potential issue with Sensors offline, if you have been impacted and have not done so pls raise a case at the Success Center https://success.levelblue.com. Or email us at customercaresupport@levelblue.com with the details. We will provide the Support Case Number and the applicable steps required to resolve the Sensor Outage after an assessment.
USM Anywhere Service Issue
majorMay 15, 2026 · resolved May 15
The incident is resolved. Thank you for your patience and we apologize for the disruption. If your instance was impacted by this outage pls request a RCA in your Support Case. If your USM Anywhere is not functioning normally at this time, please open a support ticket at https://success.alienvault.com to discuss the issue with a support representative.
USM Anywhere Service Issue - AWS-related incident
majorMay 8, 2026 · resolved May 8
All instances affected to this issue are working as expected right now
USM Anywhere Service Issue LevelBlue Agent
majorMar 16, 2026 · resolved Mar 16
The incident is resolved. Thank you for your patience and we apologize for the disruption. If your USM Anywhere is not functioning normally at this time, or you have additional questions please open a support ticket at https://success.alienvault.com to discuss the issue with a support representative.
Issue for USM Anywhere and USM Central in Dubai Region
criticalMar 1, 2026
Services continue to be impacted by incidents in 2 of the 3 availability zones for customers in the Dubai region. We do not have a timeline of when this will be resolved by AWS. It is highly recommended that customers redeploy in other European or Asia Pacific regions at this time.
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