InboundCloud Platforms

AWS CloudWatch + Alert24

Stream events from AWS CloudWatch into Alert24 to correlate changes with incidents and shorten time to resolution.

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Receive CloudWatch alarm notifications via SNS webhook.

Auto-detected payloads

Alert24 recognizes AWS CloudWatch webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for AWS CloudWatch.

Configure AWS CloudWatch

Add the webhook URL in your AWS CloudWatch settings.

Auto-Detected

Alert24 auto-detects AWS CloudWatch payloads and maps them to incidents.

Step-by-Step Setup Instructions

AWS CloudWatch → SNS → Webhook Setup

1.Create an SNS topic in the AWS Console
2.Add a HTTPS subscription with the webhook URL above
3.Confirm the subscription (Alert24 auto-confirms SNS subscriptions)
4.In CloudWatch, edit your alarm → Actions
5.Add the SNS topic as a notification target for ALARM, OK, and INSUFFICIENT_DATA states

Example Webhook Payload

This is a sample payload that AWS CloudWatch sends to Alert24 when an alert fires.

{
  "AlarmName": "HighCPU-Production",
  "AlarmDescription": "CPU utilization exceeded 80%",
  "NewStateValue": "ALARM",
  "NewStateReason": "Threshold Crossed: 1 out of 1 datapoints [92.5] was >= 80.0",
  "StateChangeTime": "2024-01-15T10:30:00.000+0000",
  "Region": "US East (N. Virginia)",
  "OldStateValue": "OK"
}

How Alert24 Maps AWS CloudWatch Data

Status Field

NewStateValue

Message Field

NewStateReason

Auto-Create Incidents

Yes

Auto-Resolve Incidents

Yes

Status Mapping

Alert24 StatusAWS CloudWatch Values
operational
OK
degraded
INSUFFICIENT_DATA
down
ALARM

Connect AWS CloudWatch to Alert24 in minutes

Free plan includes 5 monitors, 1 status page, and incident management. No credit card required.

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