Azure Service Health + Alert24

Stream events from Azure Service Health into Alert24 to correlate changes with incidents and shorten time to resolution.

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Receive Azure Service Health incident, maintenance, and advisory notifications.

Auto-detected payloads

Alert24 recognizes Azure Service Health webhooks out of the box and maps fields to incidents automatically.

On-call routing & escalations

Page the right engineer over SMS, voice, push, email, or chat with policy-driven escalations.

Auto-updating status pages

Promote incidents to a public or private status page with one click and keep customers informed.

Change correlation & AI RCA

Recent deploys, infra updates, and feature flag flips surface alongside the incident for faster root cause.

Quick Setup

Copy Webhook URL

Go to your Alert24 dashboard and copy the webhook URL for Azure Service Health.

Configure Azure Service Health

Add the webhook URL in your Azure Service Health settings.

Auto-Detected

Alert24 auto-detects Azure Service Health payloads and maps them to incidents.

Step-by-Step Setup Instructions

Azure Service Health Webhook Setup

1.In Azure Portal, go to Service Health → Health alerts

2.Click Create alert rule

3.Select the services, regions, and event types to monitor

4.Under Actions, create or select an Action Group

5.Add a Webhook action and paste the webhook URL above

6.Enable the common alert schema

7.Click Create

Example Webhook Payload

This is a sample payload that Azure Service Health sends to Alert24 when an alert fires.

{
  "schemaId": "azureMonitorCommonAlertSchema",
  "data": {
    "essentials": {
      "alertId": "/subscriptions/sub-id/providers/Microsoft.AlertsManagement/alerts/alert-123",
      "alertRule": "Service Health Alert",
      "severity": "Sev1",
      "signalType": "Activity Log",
      "monitorCondition": "Fired",
      "monitoringService": "ServiceHealth",
      "alertTargetIDs": [
        "/subscriptions/sub-id"
      ],
      "originAlertId": "alert-origin-123",
      "firedDateTime": "2024-01-15T10:30:00Z"
    },
    "alertContext": {
      "properties": {
        "title": "Azure App Service - Degraded performance in East US",
        "communication": "We are investigating reports of degraded performance for App Service in East US.",
        "incidentType": "Incident",
        "service": "App Service",
        "region": "East US",
        "stage": "Active"
      }
    }
  }
}

How Alert24 Maps Azure Service Health Data

Status Field

data.essentials.monitorCondition

Message Field

data.alertContext.properties.title

Auto-Create Incidents

Yes

Auto-Resolve Incidents

Yes

Status Mapping

Alert24 Status	Azure Service Health Values
operational	`Resolved`
down	`Fired`

Connect Azure Service Health to Alert24 in minutes

Free plan includes 5 monitors, 1 status page, and incident management. No credit card required.

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