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Metrofile Cloud Status Page

Cloud Providers & Hosting · monitored by Alert24

irontree.co.za ↗
All Systems Operational

Is Metrofile Cloud down right now?

Yes — Metrofile Cloud is reporting a all systems operational as of Oct 18, 1:14 AM UTC.

Current Status

Service Under Maintenance

View Metrofile Cloud status page ↗

Components

IronTree VPC Hosting
Maintenance
Internet Connectivity (BGP 1)
Operational
IronTree Disaster Recovery Web Console
Operational
IronTree Backup Web Console
Operational
IronTree VPS Hosting
Operational
IronTree Disaster Recovery Storage
Operational
IronTree Backup Storage
Operational
Internet Connectivity (BGP 2)
Operational
IronTree Cloud Vault Object Storage
Operational
Internet Connectivity (DIA)
Operational
IronTree EverFiles
Operational

Recent Incidents

Everfiles Outage

critical

Oct 8, 2026 · resolved Oct 12

Systems have been stable of the weekend, we are closing out this incident. If you are still having any issues with Everfiles, please contact support.

VMWare - NSX-T Degraded State, Network Connectivity Impact

major

Sep 21, 2026 · resolved Sep 29

We are happy that systems have been stable. Please see attached incident report for your attention. https://everfiles.metrofilecloud.com/public-link/browse/MMTeGZpL3U

Unavailability of VPN Management Service

minor

Sep 15, 2026 · resolved Sep 15

The issue affecting the Management Service has been fully resolved. All systems are now operating normally, and we will continue to monitor to ensure stability. A write up will be available in the next 48 hours upon request.

Remote Desktop Connection Issues

minor

Sep 11, 2026

We are aware of issues with RDP Sessions dropping and new connections not establishing. This is due Microsoft's September Cumulative Updates. Should you experience any issues with your Remote Desktop Connections, please reach out to our Support Team or log a request by emailing vps@irontree.co.za For a full breakdown of the root cause and solution, please reference the following article: https://www.bleepingcomputer.com/news/microsoft/september-windows-server-updates-break-remote-desktop-services/

Intermittent Issues with Backup Email Notifications

minor

Sep 3, 2026 · resolved Sep 7

We have identified the issue and applied the fix. We are continuing to monitor for any issues. For any further issues and or queries, please email Techsupport@irontree.co.za

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Metrofile Cloud status — frequently asked questions

Is Metrofile Cloud down right now?

Yes — Metrofile Cloud is reporting a all systems operational as of Oct 18, 1:14 AM UTC.

What is Metrofile Cloud's current status?

Metrofile Cloud: Service Under Maintenance. Alert24 checks Metrofile Cloud's status page continuously and can notify you the moment it changes.

How do I get alerted when Metrofile Cloud goes down?

Alert24 monitors Metrofile Cloud and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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