UpCloud Status Page

Jun 16, 2026 · resolved Jun 16

We have resolved the DNS resolution issue that was causing increased response times. Impacting our control panel https://hub.upcloud.com/ and certain cloud services in the FI-HEL1 and FI-HEL2 data centres. After monitoring our systems for a some time, we can confirm now the situation is stable. We apologise for the inconvenience. If you have any questions, please don't hesitate to contact us via email support@upcloud.com or via live chat https://hub.upcloud.com/.

Jun 15, 2026

The problem has been identified and we are working on a resolution. It specifically affects payments made in Euro, with American Express cards. As a workaround, customers can use an alternative payment method while we work with our payment provider to resolve the issue. Available payment methods are listed here: https://upcloud.com/docs/getting-started/billing/payment-methods/ We will provide further updates as they become available. If you have any questions or need further assistance, please reach out to us via email: support@upcloud.com or Live Chat in our control panel https://hub.upcloud.com

Jun 5, 2026 · resolved Jun 5

We have resolved the root cause of the networking issue affecting our Managed Object Storage and our Managed Kubernetes service in our SG-SIN1 data center. All affected services should now be functioning normally. If you continue to experience any further issues, please contact our Support team via Live Chat or email support@upcloud.com. Thank you for your patience and we apologize for any inconvenience caused.

May 26, 2026 · resolved May 26

This incident has been resolved.

May 13, 2026 · resolved May 13

This incident has been resolved.