Web Cloud Status Page

Oct 15, 2026 · resolved Oct 16

We are pleased to inform you that the incident affecting our .CO Domains offering has been resolved. <b>Start time :</b> 15/10/2026 11:50 UTC <b>End time :</b> 15/10/2026 14:00 UTC <b>Root Cause :</b> This incident was caused by our provider. We apologize for any inconvenience caused and appreciate your understanding.

Oct 16, 2026

We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified. Please find the details of this incident below : <b>Start time :</b> 12/10/2026 06:40 UTC <b>Impacted Service(s) :</b> Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. <b>Customers Impact :</b> Customers are temporarily unable to perform specified operations on .MS Domain Names. <b>Root Cause :</b> This incident is caused by our Provider. <b>Ongoing Actions :</b> Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Oct 12, 2026 · resolved Oct 16

We are pleased to inform you that the incident affecting our .MS Domains names has been resolved. <b>Start time :</b> 12/10/2026 06:40 UTC <b>End time :</b> 15/10/2026 14:00 UTC <b>Root Cause :</b> This incident was caused by our provider. We apologize for any inconvenience caused and appreciate your understanding.

Oct 15, 2026 · resolved Oct 15

We would like to inform you that the incident affecting our MX Plan and Zimbra offerings has now been resolved. Please find the details of this incident below : <b>Start time :</b> 15/10/2026 17:52 UTC <b>End time :</b> 15/10/2026 19:19 UTC <b>Impacted Service(s) :</b> Access to some MX Plan and Zimbra mailboxes was temporarily unavailable. <b>Customers Impact :</b> Customers were temporarily unable to log in to their MX Plan and Zimbra email accounts, whether via webmail or an email client (e.g., Outlook, Thunderbird), and could not send or receive emails. <b>Root Cause :</b> This incident was caused by a hardware issue. We thank you for your understanding and patience throughout this incident.

Oct 15, 2026

Please find an update of this incident below : <b>Update :</b> EmailPro, Trusted Exchange, Hosted Exchange, Private Exchange, Zimbra and MX Plan Canada services are still impacted by this incident. Following a faulty software update from our provider, an issue is affecting mail queues and some emails may not be sent or received. <b>Ongoing Actions :</b> Our teams remain fully mobilised and are awaiting a fix from our provider to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Is Web Cloud down right now?

Yes — Web Cloud is reporting a minor incident as of Oct 18, 1:14 AM UTC.

What is Web Cloud's current status?

Web Cloud: Minor Service Outage. Alert24 checks Web Cloud's status page continuously and can notify you the moment it changes.

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