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Glia Status Page

Customer Support & Service · monitored by Alert24

glia.com
All Systems Operational

Current Status

All Systems Operational

View Glia status page ↗

Components

Overall System Status Americas
Operational
Overall System Status EU
Operational
Real-time Analytics
Operational
Communications
Operational
CoBrowsing
Operational
Glia Virtual Assistant (GVA)
Operational
AWS ec2-us-east-1
Operational
AWS ec2-eu-west-1
Operational

Recent Incidents

[Some GVA Users] Elevated rate of errors for Auth GVA

minor

Jun 10, 2026 · resolved Jun 10

The problem that was causing GVAs to experience intermittent failures has now been fully resolved and all services are fully operational. Thank you!

Elevated rate of errors for Glia affecting reporting

none

May 8, 2026 · resolved May 8

Glia is fully operational and the incident is resolved.

Service provider reporting service disruption affecting Glia

major

May 8, 2026 · resolved May 8

Our service provider has reported that service has been restored, our telemetry and monitoring shows that Glia works as expected.

Partial degradation of service

none

Jan 19, 2026 · resolved Jan 19

We have verified that the post-engagement surveys are now working as intended.

Partial degradation of outbound calls

none

Dec 11, 2025 · resolved Dec 11

The root cause has been identified and all engagements are fully functional.

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