Helpjuice Status Page

Aug 12, 2026 · resolved Aug 12

The security incident identified earlier today has been fully resolved. The unauthorized modification has been removed from all affected accounts, content delivery caches have been purged, the compromised access has been revoked, and all platform functionality — including administrative access — was restored as of 15:45 UTC. Affected customers have been notified directly by email with account-specific details, including a full incident report. Our forensic review of the incident's full scope is continuing as an additional verification step; if it identifies anything relevant to a specific account, we will contact that customer directly. Questions: support@helpjuice.com.

May 9, 2026 · resolved May 9

The DB maintenance is over and the app is back to normal

Jan 28, 2026 · resolved Jan 28

The application experienced intermittent slowness and 500 errors due to an unusually high request queue time.

Jan 6, 2026 · resolved Jan 6

This incident has been resolved.

Oct 8, 2025 · resolved Oct 8

This incident has been resolved.

Is Helpjuice down right now?

No — Helpjuice is up. All systems operational as of Aug 19, 10:38 PM UTC.

What is Helpjuice's current status?

Helpjuice: All Systems Operational. Alert24 checks Helpjuice's status page continuously and can notify you the moment it changes.

How do I get alerted when Helpjuice goes down?

Alert24 monitors Helpjuice and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.