Current Status

All Systems Operational

View iAdvize (HA) status page ↗

Components

Operational

Chat

Operational

Engagement Notification

Operational

Rest API

Operational

AI Shopping Assistant

Operational

Engagement settings

Operational

Conversation views

Operational

Facebook

Operational

iAdvize Messenger

Operational

GraphQL API

Operational

Copilot for Agent

Operational

Distribution settings

Operational

Message exchange

Operational

Video

Operational

Facebook Messenger

Operational

Bot service (except AI features)

Operational

Webhook

Operational

Channel settings

Operational

Conversation closure

Operational

Recent Incidents

P1 - Platform disruption: Knowledge Library & AISA unavailable

major

Jun 17, 2026 · resolved Jun 17

We experienced disruptions on our platform impacting knowledge libraries are not accessible in the admin, and AISA / Conversation Starters are returning empty messages / no responses. From 1:40pm to 2:02pm (CET) and from 3:40pm et 4pm (CET)

P1 - Platform disruption: Knowledge Library & AISA unavailable

major

Jun 15, 2026 · resolved Jun 15

This incident was resolved at 15:55.

P0 - Disruption on our platform

critical

Apr 14, 2026 · resolved Apr 14

This incident has been resolved.

P0 - Disruption on our platform

critical

Apr 13, 2026 · resolved Apr 13

This incident has been resolved.

P0 - Platform disruptions

critical

Apr 9, 2026 · resolved Apr 9

We experienced minor slowdowns starting at 11:00. From 11:40, there was a spike in errors: Agents were unable to log in to the desk, no conversations were received, and there were slowdowns on the admin side in particular. The issue has now been resolved, but we continue to monitor the situation. Thank you for your understanding.

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