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Akeneo Status Page

E-commerce & Marketplaces · monitored by Alert24

akeneo.com
All Systems Operational

Is Akeneo down right now?

No — Akeneo is up. All systems operational as of Aug 19, 9:44 PM UTC.

Current Status

All Systems Operational

View Akeneo status page ↗

Components

Google Cloud Platform Google Compute Engine
Operational
UI
Operational
Google Cloud Platform Google Kubernetes Engine
Operational
PIM PaaS - Flexibility
Operational
REST API
Operational
Google Cloud Platform Google Cloud DNS
Operational
Supplier Data Manager
Operational
GraphQL API
Operational
Google Cloud Platform Google Cloud Networking
Operational
Onboarder
Operational
Google Cloud Platform Google Cloud Storage
Operational
Event Platform
Operational
Google Cloud Platform Google Cloud Pub/Sub
Operational
Shared Catalogs
Operational
Mailgun Outbound Delivery
Operational
Akeneo App for Shopify
Operational
Atlassian Helpdesk
Operational
Google Cloud Platform Cloud Filestore
Operational
mailgun SMTP
Operational
Google Cloud Platform Google Cloud SQL
Operational

Recent Incidents

Activation Error Report Handling De-Graded Experience

minor

Jul 31, 2026 · resolved Aug 7

This incident has been resolved.

Delayed job and rule execution in US region

minor

Jul 10, 2026 · resolved Jul 10

Our changes made to restore performance to optimal levels are having the intended effect, and service is back to normal. We sincerely apologize for the disruption, and thank you for your patience while we worked on this issue.

Shopify App synchronization issues

major

Jul 2, 2026 · resolved Jul 6

Working closely with Google over the weekend, they isolated the root cause and restored capacity. The incident is now resolved. Given the impact on you and your customers, we are prioritising the steps needed to prevent a recurrence. Our first actions will be to produce a full postmortem and to work with Google to incorporate their own root cause analysis. We don't yet have an ETA for the follow-up actions, and will share more as soon as we do. If you have any questions, please raise a new ticket, update an existing one, or reach out to your CSM. We sincerely apologise for the disruption this caused you and your customers, and thank you for your patience.

Degraded performance resulting in slow or failing page loads for products and offers in Activation

minor

Jun 25, 2026 · resolved Jun 26

We've completed the changes needed to restore performance to normal levels. While we'll continue active monitoring, we're confident the issue is resolved and are now closing this incident. Thank you for your patience.

Instance unavailability affecting a subset of customers

critical

Jun 23, 2026 · resolved Jun 23

This incident has been resolved. We sincerely apologize for the disruption, and thank you for your patience while we worked on this issue.

Get alerted when Akeneo goes down

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Akeneo status — frequently asked questions

Is Akeneo down right now?

No — Akeneo is up. All systems operational as of Aug 19, 9:44 PM UTC.

What is Akeneo's current status?

Akeneo: All Systems Operational. Alert24 checks Akeneo's status page continuously and can notify you the moment it changes.

How do I get alerted when Akeneo goes down?

Alert24 monitors Akeneo and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

More E-commerce & Marketplaces status pages