BigCommerce Status Page — Is BigCommerce Down?

Is BigCommerce down right now?

No — BigCommerce is up. All systems operational as of Aug 19, 9:43 PM UTC.

Current Status

All Systems Operational

View BigCommerce status page ↗

Components

API & Webhooks

Operational

Client Portal

Operational

Avalara

Operational

B2B Edition - API

Operational

Support Center

Operational

Checkout & Payment Processing

Operational

Braintree

Operational

B2B Edition - Dashboard

Operational

Control Panel

Operational

Braintree PayPal Processing

Operational

B2B Edition - Buyers Portal

Operational

Reporting & Analytics

Operational

Storefront

Operational

Stripe

Operational

Recent Incidents

Elevated Response Times for Australia-hosted stores

minor

Aug 13, 2026 · resolved Aug 13

This incident has been resolved.

Intermittent Availability Issues

minor

Aug 7, 2026 · resolved Aug 7

Commerce engineers were alerted to an increase in error rates for a subset of stores starting at 17:49 UTC. Action was taken and error rates returned to normal at 18:05 UTC. All systems are fully operational.

Impossible to vault payment instrument when credit cart option is disabled in the PayPal Commerce and BigCommerce Payments integrations

none

Aug 4, 2026 · resolved Aug 4

The fix for this issue has been deployed to production and PayPal vaulting is working as expected.

Unable to Submit Quotes on B2B Ninja

none

Jul 28, 2026 · resolved Jul 28

This incident has been resolved.

Stalled catalog import/export

minor

Jul 23, 2026 · resolved Jul 24

Commerce Engineers identified that additional remediation was required during the monitoring period. The issue affecting Catalog Import/Export for a subset of stores has now been fully resolved, and the system is operating normally.

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BigCommerce status — frequently asked questions

Is BigCommerce down right now?

No — BigCommerce is up. All systems operational as of Aug 19, 9:43 PM UTC.

What is BigCommerce's current status?

BigCommerce: All Systems Operational. Alert24 checks BigCommerce's status page continuously and can notify you the moment it changes.

How do I get alerted when BigCommerce goes down?

Alert24 monitors BigCommerce and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.