Is BigCommerce down right now?
No — BigCommerce is up. All systems operational as of Oct 18, 2:19 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Delayed product updates in storefront search
minorOct 15, 2026 · resolved Oct 15
Commerce engineers identified and mitigated an issue where a backlog of CRUD operations in entities delayed changes from appearing in storefront for up to 32 minutes . Between approximately 4:15 PM and 5:00 PM CT, merchants may have seen a delay in catalog updates. The backlog has cleared and the issue is now resolved.
Delayed Data in Analytics Reports
noneOct 14, 2026 · resolved Oct 14
This incident has been resolved.
Some storefront searches returning incomplete results
minorOct 14, 2026 · resolved Oct 14
A fix has been deployed and storefront search results are back to normal.
Storefront Search Stability Issues for Subset of US Stores
minorOct 14, 2026 · resolved Oct 14
This incident has been resolved.
Storefront Search Stability Issues for Subset of US Stores
minorOct 14, 2026 · resolved Oct 14
This incident has been resolved.
Get alerted when BigCommerce goes down
Alert24 monitors BigCommerce and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
BigCommerce status — frequently asked questions
Is BigCommerce down right now?
No — BigCommerce is up. All systems operational as of Oct 18, 2:19 AM UTC.
What is BigCommerce's current status?
BigCommerce: All Systems Operational. Alert24 checks BigCommerce's status page continuously and can notify you the moment it changes.
How do I get alerted when BigCommerce goes down?
Alert24 monitors BigCommerce and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.