Current Status
All Systems Operational
Components
Recent Incidents
BioTrack (New Mexico) — Traceability Errors Surfacing as Invalid Login Credentials at Checkout
noneJun 20, 2026 · resolved Jun 20
Issues with BioTrack in New Mexico at checkout as an "Invalid username or password" error is now resolved.
Dutchie Admin is encountering errors when attempting to update user permissions
minorJun 18, 2026 · resolved Jun 18
The issue with updating users in Dutchie Admin has been resolved and users can be updated without error now.
Menu Sync Distruption
noneJun 18, 2026 · resolved Jun 18
This has been resolved and menus should now be syncing at a normal cadence.
Merrco Payments Interruption
minorJun 15, 2026 · resolved Jun 15
The payment issue has been rectified and sales are able to be submitted without error now.
New Mexico BioTrack is down
majorJun 12, 2026 · resolved Jun 12
BioTrack in New Mexico has recovered and sales are processing as expected.
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