Current Status

Partially Degraded Service

View Fera status page ↗

Components

Fera Management Portal

Degraded

Public API

Operational

AWS apigateway-us-east-1

Operational

Customer Messages

Operational

Private API

Operational

SendGrid API

Operational

Syncs

Operational

SendGrid Event Webhook

Operational

SendGrid API v3

Operational

Cloudflare DNS Root Servers

Operational

Pusher Channels Pusher.js CDN

Operational

SendGrid API v2

Operational

Pusher Channels Webhooks

Operational

Heroku

Operational

Pusher Channels REST API

Operational

Pusher Channels WebSocket client API

Operational

Cloudflare Toronto, ON, Canada - (YYZ)

Operational

Cloudflare Atlanta, GA, United States - (ATL)

Operational

Cloudflare Storage

Operational

Cloudflare CDN/Cache

Operational

Recent Incidents

Temporary Slowness in Fera App

major

Jun 16, 2026

We are currently experiencing intermittent connectivity issues affecting parts of the Fera application, which may result in errors such as "Something went wrong" or data failing to load. Our investigation indicates the issue is related to degraded load balancer services from our infrastructure provider following a maintenance event earlier today. We have implemented temporary mitigations and are actively monitoring the platform while working with our provider to fully resolve the issue. We apologize for any inconvenience and will provide further updates as more information becomes available.

Maintenance in progress!

major

Apr 22, 2026 · resolved Apr 24

This incident has been resolved.

Reviews Table Not Loading

major

Jan 12, 2026 · resolved Jan 12

This incident has been resolved.

Temporary Slowness in Fera App

minor

Nov 27, 2025 · resolved Dec 9

This incident has been resolved.

Temporary Slowness of Fera App

critical

Nov 6, 2025 · resolved Nov 26

The slowness issue has now been resolved. We will be migrating our servers to a more reliable service provider, and once that is complete, you can expect full performance recovery and improved stability going forward. We appreciate your patience.

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