Productsup Status Page

Jun 2, 2026 · resolved Jun 2

Between 10:21 and 10:28 UTC on June 2, access to Productsup Platform was briefly unavailable for all users. The cause was a short replication pause on a backend database cluster, which delayed authentication requests for about 6 minutes. Service recovered automatically and login is working normally again. No action is needed on your side. We're reviewing the backend database behaviour to prevent a recurrence.

Jun 1, 2026 · resolved Jun 2

This incident has been resolved.

May 29, 2026 · resolved May 29

This incident has been resolved. Data source imports are processing normally again. Earlier today, some imports experienced longer-than-usual processing times, primarily affecting connections to third-party platforms that were applying API rate limits to incoming requests. The backlog has now cleared and import times have returned to normal. We have also taken steps to reduce the likelihood of similar delays in the future. Thank you for your patience.

Apr 7, 2026 · resolved Apr 7

This incident has been resolved.

Mar 12, 2026 · resolved Mar 12

The issue affecting the platform has been resolved. Service has been restored and the platform is operating normally. Our team will continue to monitor the systems to ensure ongoing stability and performance. We appreciate your patience while we worked to resolve this incident. Thank you for your understanding.