Is Salsify down right now?
Yes — Salsify is reporting a minor incident as of Aug 19, 9:42 PM UTC.
Current Status
Minor Service Outage
Components
Recent Incidents
Beyond (Bed Bath & Beyond + Overstock) Channel Requirements Update & Publishing Validation Errors
minorAug 18, 2026
Salsify has identified an issue affecting the Beyond channel connection following recent requirement updates by the retailer. Due to temporary delays in obtaining updated schema templates directly from Beyond, publish requests may result in increased blocking feedback or failed submissions for specific product taxonomies. Salsify teams are actively working to re-establish partner communication channels to acquire the latest specifications. In the interim, impacted users can leverage a Custom Readiness Report to map their Salsify data to Beyond’s requirements and export product content from Salsify to publish directly within the Beyond vendor portal or manage impacted products directly in Beyond’s portal. We will provide our next update as soon as communication with Beyond progresses. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Amazon Selling Partner Direct Partial Content Refresh for Vendor Central Connection - Cost Price Error
majorJul 22, 2026 · resolved Aug 7
Amazon has confirmed that the Cost Price error feedback is now resolved for all reported marketplaces. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Walmart API Errors & Publication Failures
majorAug 6, 2026 · resolved Aug 7
Walmart's API status page (https://developer.walmart.com/api-status) has now marked their Feeds API as 'Operational'. Publishes for Walmart are now appearing successful. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Home Depot - Customers receiving 503 error response after channel publish
majorJul 14, 2026 · resolved Jul 17
Our Home Depot partners have deployed a fix, and the issue is now confirmed resolved. If you have not yet republished, please do so to confirm. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Angie & Intelligence Suite errors
minorJul 16, 2026 · resolved Jul 16
Our AI partner provider has resolved their outage. We are no longer encountering errors when running Intelligence Suite tasks and conversing with Angie in relation to this outage.
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Salsify status — frequently asked questions
Is Salsify down right now?
Yes — Salsify is reporting a minor incident as of Aug 19, 9:42 PM UTC.
What is Salsify's current status?
Salsify: Minor Service Outage. Alert24 checks Salsify's status page continuously and can notify you the moment it changes.
How do I get alerted when Salsify goes down?
Alert24 monitors Salsify and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
