Current Status
All Systems Operational
Components
Recent Incidents
Profile updates and orchestration impact on CEP
criticalJun 19, 2026 · resolved Jun 19
This incident has been resolved. Profile data is now being updated in real-time across all ingestion channels. Campaign selections and attribute-based trigger automations are back to normal. No data was lost during the incident. Profile updates that occurred between June 19, 09:20 CEST and the resolution time have been fully processed.
Missed executions for CEP recurring automations
noneMay 18, 2026 · resolved May 18
Between May 8 at 01:00 CEST and 7:14 CEST, a subset of CEP recurring automations failed to execute as scheduled. Affected automations were not sent during this window and were not retried. The issue has been resolved. The service has been operating normally since 7:14 CEST.
Transactional API push delivery issues
majorMay 13, 2026 · resolved May 13
All delayed notifications have been processed, and new notifications are now being delivered as expected. The incident is resolved, and all services are operating normally.
Missed executions for CEP recurring automations
noneMay 8, 2026 · resolved May 8
Between May 8 at 05:00 CEST and 11:15 CEST, a subset of CEP recurring automations failed to execute as scheduled. Affected automations were not sent during this window and were not retried. The issue has been resolved. The service has been operating normally since 11:30 CEST.
Delays in CEP profile data indexation
minorMay 7, 2026 · resolved May 7
Profile data indexation has returned to normal. One-time and recurring CEP campaigns are now using up-to-date profile data for targeting and personalization. No data has been lost during this incident.
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