Braze, Inc. Status Page

Aug 5, 2026 · resolved Aug 5

Between 11:30 ET and 12:55 ET, some customers experienced elevated error rates. Braze engineers identified the issue and resolved it by rolling back a recent change and applying database optimizations. Error rates returned to normal shortly after each fix was applied, and they have remained stable for the past hour. This incident is now resolved.

Jul 31, 2026 · resolved Jul 31

This incident is resolved. As of 15:18 ET / 19:18 UTC, we have fully processed the backlog of jobs, and our EU02 Currents connectors are all again processing within normal latency ranges. No data was lost, and all Currents events have been sent to their destinations.

Jul 24, 2026 · resolved Jul 24

At approximately 7:30 AM ET, we became aware of an AWS networking outage in the US-WEST-2 region affecting network connectivity between 6:55 AM ET and 8:00 AM ET. AWS has since resolved the underlying issue. During the impact window, some customers may have experienced intermittent delays and latency in email delivery. Mail is now being delivered normally. As queue depth increased, some customers may have experienced residual delays in message delivery. These delays have been resolved as of 2:40 PM ET today. This disruption originated within AWS infrastructure and was not caused by any component of the Braze platform. For further details on the AWS incident, please refer to the AWS status page: https://health.aws.amazon.com/health/status

Jul 13, 2026 · resolved Jul 13

The issue impacting the Braze AI Operator, where users were seeing the error message: "Connection unstable - Check your Wi-Fi or internet signal and try again," has been fully resolved. The fix has been deployed and error rates have returned to normal levels.

Jun 12, 2026 · resolved Jun 12

Meta has recovered from the earlier issue impacting WhatsApp services, and full service has now been restored. WhatsApp message delivery, Campaign and Canvas creation or modification using WhatsApp templates, and Audience sync to Facebook are all operating normally.

Is Braze, Inc. down right now?

No — Braze, Inc. is up. All systems operational as of Aug 19, 10:44 PM UTC.

What is Braze, Inc.'s current status?

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