Is CustomerIO down right now?
No — CustomerIO is up. All systems operational as of Aug 19, 9:44 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Customer.io UI is inaccessible
noneAug 5, 2026 · resolved Aug 5
This incident has been resolved.
Delays in processing and UI inaccessible for some customers in the US datacentre
minorAug 3, 2026 · resolved Aug 3
This incident has been resolved. Thanks for your patience.
Issues accessing EU accounts
majorJul 31, 2026 · resolved Jul 31
This incident is resolved.
Some EU users are experiencing delays in processing
minorJul 23, 2026 · resolved Jul 23
This incident has been resolved. Thanks a lot for your patience while we worked on a fix here.
Some customers are experiencing data processing and message-sending delays
minorJul 20, 2026 · resolved Jul 20
This incident has been resolved and all backlogs have been processed.
Get alerted when CustomerIO goes down
Alert24 monitors CustomerIO and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
CustomerIO status — frequently asked questions
Is CustomerIO down right now?
No — CustomerIO is up. All systems operational as of Aug 19, 9:44 PM UTC.
What is CustomerIO's current status?
CustomerIO: All Systems Operational. Alert24 checks CustomerIO's status page continuously and can notify you the moment it changes.
How do I get alerted when CustomerIO goes down?
Alert24 monitors CustomerIO and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
