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DrFirst Status Page

Healthcare IT · monitored by Alert24

drfirst.com
All Systems Operational

Is DrFirst down right now?

No — DrFirst is up. All systems operational as of Aug 19, 9:42 PM UTC.

Current Status

All Systems Operational

View DrFirst status page ↗

Components

E-Prescribing Desktop Region 1 (Rcopia)
Operational
Backline
Operational
EPCS IDP (Experian/ID.me)
Operational
DrFirst US Help Center
Operational
SmartAllergy
Operational
Electronic Prior Authorization (ePA)
Operational
Medical - Eligibility/Benefits Verification(BV)
Operational
iPrescribe Help Center
Operational
PDMP
Operational
DrFirst US Strategic & Premier Phone Support
Operational
E-Prescribing Desktop Region 2 (Rcopia)
Operational
SmartDrug
Operational
Medication History (MedHx) Canada
Operational
Price Transparency (mBC)
Operational
Medical - Batch Eligibility
Operational
iPrescribe Callback Support
Operational
E-Prescribing Desktop Region 3 (Rcopia)
Operational
Electronic Prescribing for Controlled Substances (EPCS)
Operational
SmartPharmacy
Operational
SmartSig (Canada)
Operational

Recent Incidents

Intermittent Performance Issues with E-Prescribing Desktop (Rcopia) Region 5

minor

Aug 18, 2026 · resolved Aug 18

This incident has been resolved.

Intermittent Performance Issues with E-Prescribing Desktop (Rcopia)

minor

Aug 11, 2026 · resolved Aug 11

This incident has been resolved.

Intermittent Performance Issues - Backline

minor

Aug 5, 2026 · resolved Aug 5

This incident has been resolved.

PDMP Third-Party Incident for Tennessee

minor

Jul 17, 2026 · resolved Aug 5

This incident has been resolved.

Delays in Prescription Routing - Third Party Service Related

minor

Jul 27, 2026 · resolved Jul 27

This incident has been resolved.

Get alerted when DrFirst goes down

Alert24 monitors DrFirst and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

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DrFirst status — frequently asked questions

Is DrFirst down right now?

No — DrFirst is up. All systems operational as of Aug 19, 9:42 PM UTC.

What is DrFirst's current status?

DrFirst: All Systems Operational. Alert24 checks DrFirst's status page continuously and can notify you the moment it changes.

How do I get alerted when DrFirst goes down?

Alert24 monitors DrFirst and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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