Is Optum Solutions down right now?
No — Optum Solutions is up. All systems operational as of Aug 19, 9:44 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Resolved Notice: Medicare Eligibility - Received CMS errors for validate patient eligibility processing due a vendor processing issue
majorAug 9, 2026 · resolved Aug 9
The Medicare HETS 270/271 system has been restored, and eligibility transactions are processing normally via TCP/IP and Web Services. Service is now available, and the issue has been resolved. #INC51510582
Resolved Incident: Pharmacy Claims Processor OptumRx Intermittent Claims Processing Issues
minorAug 6, 2026 · resolved Aug 6
The pharmacy claims processor OptumRx's issues were resolved Aug. 6, 2026, 11:30 a.m. ET. Pharmacies that received error responses when sending to OptumRx through the Optum Insight Switch should resubmit to the processor.
New Incident: Pharmacy Claims Processor Cervey Experiencing Downtime
minorAug 5, 2026
The pharmacy claims processor Cervey is experiencing downtime on all platforms. Cervey is working diligently to resolve this issue. Pharmacies may receive "ERX34 - RESPONSE FORMAT ERROR-RESUBMIT" error responses when sending claims to this processor. Optum Insight switch is monitoring and will update this page when the issue is known to be resolved.
Resolved Notice: RXSS RXN API - RECAST CLAIM FORMATTER - Customers are unable to submit and process claims
criticalJul 8, 2026 · resolved Jul 8
The service interruption has been resolved, and all affected services have been fully restored. Thank you for your patience. #INC50944174
Resolved Notice: CENTRAL SERVICE EPHARM (CHC) - Mobile Services registrations are failing for multiple customers, preventing new customers from registering.
majorJul 1, 2026 · resolved Jul 1
Service is restored. INC#INC50837787
Get alerted when Optum Solutions goes down
Alert24 monitors Optum Solutions and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
Optum Solutions status — frequently asked questions
Is Optum Solutions down right now?
No — Optum Solutions is up. All systems operational as of Aug 19, 9:44 PM UTC.
What is Optum Solutions's current status?
Optum Solutions: All Systems Operational. Alert24 checks Optum Solutions's status page continuously and can notify you the moment it changes.
How do I get alerted when Optum Solutions goes down?
Alert24 monitors Optum Solutions and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
