Is Phreesia down right now?
No — Phreesia is up. All systems operational as of Aug 19, 9:43 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Elevated Eligibility API Transaction Failures
minorAug 14, 2026 · resolved Aug 16
One of our vendors identified and implemented a fix on Friday afternoon August 14th. We are seeing a return to normal functionality through the Eligibility API.
Dashboard Performance Issues - Regional Network Disruption
noneAug 14, 2026 · resolved Aug 14
Earlier today, some users in certain geographic regions, primarily on the West Coast, may have experienced slowness while accessing the Phreesia platform and completing intake forms. Our investigation indicates this was related to regional ISP/network routing degradation and was not a widespread Phreesia platform issue. Phreesia systems and infrastructure remained operating normally. We are no longer receiving reports of slowness, and performance has remained stable.
Export Delays on Zone 1 / Zone 2
minorAug 7, 2026 · resolved Aug 7
The issue causing delays when exporting information from Phreesia to EMR/PM systems in Zone 1 and Zone 2 has been resolved. Exports are processing as expected.
Apriva Payment Gateway Issue
criticalJul 23, 2026 · resolved Jul 23
The payment processing issue affecting Apriva has been resolved. Payment transactions are processing successfully, and services are operating normally. We appreciate your patience while this issue was being addressed.
Appointments Hub / PhreesiaPad Issue on Zone 3
majorJul 8, 2026 · resolved Jul 8
The issue impacting performance for the Phreesia Dashboard, Appointments Hub, and PhreesiaPads in Zone 3 has been resolved. Users should no longer experience delayed load times, errors, or issues with PhreesiaPads loading interviews. We apologize for any inconvenience this issue may have caused and appreciate your patience while our Engineering team worked to restore normal performance.
Get alerted when Phreesia goes down
Alert24 monitors Phreesia and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
Phreesia status — frequently asked questions
Is Phreesia down right now?
No — Phreesia is up. All systems operational as of Aug 19, 9:43 PM UTC.
What is Phreesia's current status?
Phreesia: All Systems Operational. Alert24 checks Phreesia's status page continuously and can notify you the moment it changes.
How do I get alerted when Phreesia goes down?
Alert24 monitors Phreesia and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
