gaiia Status Page

Aug 11, 2026 · resolved Aug 11

We've been able to retry all payments that failed during the IPPAY outage. We are still waiting on the report from IPPAY for the root cause of the service disruption.

Jul 17, 2026 · resolved Jul 17

This incident has been resolved.

Jul 14, 2026 · resolved Jul 14

Between 12:26 PM and 12:33 PM EST, some users experienced degraded availability, including connection errors and slower response times. Our team identified the issue quickly and triggered a failover on the faulty database instance in the cluster, which fully restored service within 7 minutes. Our investigation identified the root cause, and we've deployed a fix that directly addresses it. We're seeing definite signs of stabilization and are closely monitoring performance. We recognize this is the second service disruption in two days, affecting different systems. As our platform continues to grow and support increasing demand, we're conducting a broader review of our infrastructure resilience to ensure it continues to scale reliably and to reduce the likelihood of future incidents.

Jul 13, 2026 · resolved Jul 13

Between 12:25 PM and 12:35 PM EST, most users experienced degraded availability, including connection errors and slower response times. Our team identified the issue quickly and triggered a failover on the faulty database instance in the cluster, which fully restored service within 10 minutes. We're continuing to investigate the root cause and will proceed with a database capacity upgrade to reduce the risk of further impact. You may continue to see brief, intermittent slowdowns — we're monitoring closely and will follow up with findings once our investigation is complete.

Jul 2, 2026 · resolved Jul 3

We've identified the cause: elevated memory pressure on one of our database instances. We deployed fixes yesterday and monitored overnight to confirm performance has stabilized. All systems are now fully operational, and we'll continue monitoring closely to ensure everything remains stable.

Is gaiia down right now?

No — gaiia is up. All systems operational as of Aug 19, 9:41 PM UTC.

What is gaiia's current status?

gaiia: All Systems Operational. Alert24 checks gaiia's status page continuously and can notify you the moment it changes.

How do I get alerted when gaiia goes down?

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