Current Status
All Systems Operational
Components
Recent Incidents
Usage Reporting Issue
noneJun 14, 2026 · resolved Jun 16
This incident has been resolved
Unplanned Outage
majorApr 6, 2026 · resolved Apr 6
This issue has been resolved. All systems are operating as expected.
Zero Plans Sign Ups Temporarily Unavailable
minorMar 11, 2026 · resolved Mar 11
This incident has been resolved.
Unplanned Outage: Data Usage Updates
noneFeb 18, 2026 · resolved Feb 19
This incident has been resolved.
App Version Update Required
noneJan 28, 2026 · resolved Feb 4
Please update to app version 4.1.0 or higher to view the correct plan experience and manage your subscription.
Get alerted when Helium Mobile goes down
Alert24 monitors Helium Mobile and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

