Is Optus down right now?
No — Optus is up. All systems operational as of Aug 19, 10:33 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Messages using Sender IDs (Alpha Masks) to non-Australian destinations being Blocked
minorJul 28, 2026 · resolved Jul 28
We are pleased to confirm that this issue has now been resolved. Since our last update, we have observed all traffic using registered Sender IDs to international destinations flowing successfully. If you are still experiencing issues with valid messages being blocked, please contact our Support team for assistance. Regards, Optus SMS Support Team
Delayed Message Delivery
minorJul 15, 2026 · resolved Jul 15
We are happy to report that messages have continued to flow normally, and we are now resolving this incident. If you experience any further issues, please contact us at optussd@modicagroup.com. Regards, Optus SMS Support Team
Degraded Performance
minorMay 8, 2026 · resolved May 8
The earlier issue affecting access to the Optus SMS Suite web application has now been resolved. Messaging APIs and message delivery services were not impacted during this incident. We will continue to review additional preventative measures as part of our post-incident follow-up. If you experience any further issues, please contact us at optussd@modicagroup.com. Regards, Optus SMS Support Team
Delayed delivery - SMS Messages
noneMar 27, 2026 · resolved Mar 27
We are happy to report that messages have continued to flow normally, and we are now resolving this incident. Regards, Optus SMS Support Team
Campaign Manager – Large Campaign Processing Delays
minorFeb 26, 2026 · resolved Mar 2
The issue affecting some large Campaign Manager sends has been mitigated. Changes have been deployed to production to reduce the likelihood of campaigns becoming stuck, and an automated monitoring process has been implemented to detect and safely resume stalled campaigns where required. We have not observed any new instances since the mitigation was applied and will continue to monitor performance. If you experience any further issues, please contact us at optussd@modicagroup.com.
Get alerted when Optus goes down
Alert24 monitors Optus and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
Optus status — frequently asked questions
Is Optus down right now?
No — Optus is up. All systems operational as of Aug 19, 10:33 PM UTC.
What is Optus's current status?
Optus: All Systems Operational. Alert24 checks Optus's status page continuously and can notify you the moment it changes.
How do I get alerted when Optus goes down?
Alert24 monitors Optus and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

