Current Status
Partially Degraded Service
Components
Recent Incidents
Network Outage in New Plymouth
majorJun 16, 2026 · resolved Jun 17
This incident has been resolved.
Network Performance in Stratford and Waitara
minorJun 16, 2026
Tuatahi First Fibre is currently undertaking a significant network upgrade programme across parts of the Taranaki region. As part of this work, fibre broadband consumers in Stratford and Waitara may experience intermittent performance issues during peak times. We recognise that this may impact your fibre broadband experience and apologise for any inconvenience caused. This upgrade will significantly increase network capacity in the region, helping to improve overall fibre broadband performance. We expect it to be completed by late July 2026. If you are outside of Stratford and Waitara and experiencing service performance issues, please contact your Internet Service Provider directly so a fault can be logged and investigated. We appreciate your patience while this important upgrade work is completed.
Network Outage in New Plymouth
criticalJun 4, 2026 · resolved Jun 4
This incident has been resolved.
Network Outage in Bay of Plenty
minorMay 25, 2026 · resolved May 25
This incident has been resolved.
Network Outage in Tauranga and Papamoa
minorMay 16, 2026 · resolved May 16
This incident has been resolved.
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